Legal
Cancellation Policy
Last updated: October 1, 2026
Stock orders
You may cancel at no charge before your order ships. Once shipped, our Returns policy applies.
Custom orders
Custom orders may be cancelled before proof approval at no charge. After proof approval and once production has started, costs incurred (materials, plates, labor) may be charged or deducted from any deposit.
How to cancel
Email or call us with your order reference. Cancellations are effective when we confirm them.
Contact
VisionGrid Web LLC, 22112 Lowe Davis Rd, Covington, LA 70435, USA · info@visiongridweb.com · +1 414-436-4494